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Privacy Policy

Introduction:

Welcome to the Privacy Policy (the "Policy") for the website PromoXcrm (the "Site"), including its mobile optimized version and any mobile apps provided by PromoXcrm CRM (referred to as "PromoXcrm CRM," "our," "us," or "we"). By using this website, you acknowledge that you have read, understood, and agreed to be bound by this Policy, together with our Terms of Use (the "Terms"). This Policy governs the relationship between PromoXcrm CRM and you regarding the Site and any products and services offered through it (collectively, the "Services").

Scope

This Policy constitutes a legally binding agreement between you ("you," "your," or "user(s)"), a user of the Site and/or our Services, and PromoXcrm CRM. It outlines our practices and procedures for collecting, using, treating, and disclosing your personal data and other personally identifiable information that we may receive from our users, vendors, and partners. The Site serves as the initial point of contact between you and PromoXcrm CRM, where we collect any personal data you provide. Please carefully read this Policy and the applicable Terms of Use (the "Terms"), which are incorporated herein by reference. This Policy applies to individuals who wish to use our Services. If you do not want to use our Services, please close this web tab and exit the Site.

Amendments and Updates

We may revise and update this Policy from time to time. We recommend checking it frequently for any updates. We will prominently post updates on the Site, send you an email, or notify you of any material changes to the Policy. We reserve the right to update the Service, the Site, the Terms, and/or this Policy at any time and without prior notice, at our sole discretion. Your continued use of the Service after the effective date of modifications to the Policy indicates your acknowledgment of such modifications, whether by registration or simple use.

Robust Analytics and Insights

AZ Monk provides comprehensive and real-time analytics, delivering deep insights into your business performance, customer behavior, and sales trends, enabling you to make data-driven decisions with confidence.

Minors

By using the Site, you represent that you are at least eighteen (18) years old or older as of your first access to the Site. If you are under the age of eighteen (18), you may only use our Service and access our Site under the direct supervision of an adult guardian or parent. PromoXcrm CRM complies with the terms and conditions of the Children's Online Privacy Protection Act (COPPA) and does not knowingly collect any information from individuals under the age of thirteen (13). We will delete data associated with any account if we obtain actual or purported knowledge that the user associated with it is not at least thirteen (13) years old.

Personally Identifiable Information

In this Policy, the terms "use," "collect," "treat," "process," "disclose," and similar ones refer to personally identifiable information and other data collected by us from you. This includes the use of cookies on computers, statistical analysis for aggregate databases and marketing strategies. Personally identifiable information also includes storage, use, combination, integration, disclosure, processing, and transfer of such information within our affiliates or other third parties.
We may collect personally identifiable information from you, such as name, address, email address, mobile telephone number, postal code, age, date of birth, personal mobile device identifier, account information, IP address, etc., in order to provide you with our Services. We may also collect certain information from third-party websites or applications (e.g., Google, Facebook, Twitter, Linkedin ) when you log in to our Site using their functionality. We comply with the CAN-SPAM Act and provide opt-out mechanisms in our commercial communications. You can unsubscribe using the link in the footer of our emails or through the Site or your mobile device settings.
From time to time, we may collect sensitive personal data, such as racial or ethnic origin, health data, financial data.

Collection, Purpose, and Use of Personally Identifiable Information

To provide you with our Services and enable us, along with our partners, licensors, suppliers, and affiliates, to deliver them, we may collect personally identifiable information from you. This information may include, but is not limited to, your name, address, email address, mobile telephone number, postal code, age, date of birth, personal mobile device identifier, account information, IP address, and more.
In light of this, we commit to: (i) transparently and openly managing personal information through our Services and this Policy; (ii) informing you about how your personal information may be used and disclosed, including potential transfers overseas; (iii) maintaining the safety and integrity of your personal information; and (iv) upholding your individual right to access and correct your personal information.
In certain cases, we may collect specific personally identifiable information from you when you log in to our Site using single-sign-on functionality with third-party websites or applications (e.g., Google, Facebook, Twitter, Linkedin). However, we will only gather the personal information that these third-party service providers release to us and will not seek additional data from your accounts.
In compliance with the CAN-SPAM Act, we provide free opt-out mechanisms in all commercial requests and emails we send to our users. Therefore, you have the option to unsubscribe from various types of communications using the unsubscribe link in the email footer or through the settings on the Site or your mobile device.
From time to time, we may collect sensitive personal data about you. For the purposes of this Policy, "sensitive personal data" includes, but is not limited to, information about your racial or ethnic origin, health data, financial data (such as credit card or bank information), and biometric information. We want to assure you that we implement all necessary industry-standard safety measures to protect your financial information.
All personally identifiable information collected will be used to provide our Services. Additionally, we may employ it for assessments, audits, the creation of aggregated databases, and obtaining analytics and data that allow us to enhance our Service, improve the Site, and related technologies of PromoXcrm.

Release and Disclosure of Personally Identifiable Information

We will not sell any of your information to third parties, and we will take commercially reasonable steps to maintain the security of your information. We utilize industry-standard security measures, including secure hardware and software, to safeguard your information against unauthorized access.
However, we reserve the right to release your information if we reasonably believe that you have violated our Terms and/or Policy. Moreover, we may disclose any and all collected information and/or personal data under the following circumstances:

Under certain circumstances, we may release and disclose your personally identifiable information as follows:
If required by applicable law. In response to a valid request from a law enforcement agency. To protect ourselves, our affiliates, and third parties from legal claims and to address such claims and legal processes, including takedown notices and subpoenas. To safeguard the property, rights, and integrity of Hoops or any third party. To prevent or terminate any activity that we deem illegal, unethical, or objectionable or that may pose a risk. To provide and improve our Services through our affiliate, subsidiary, or holding companies, which may use your information.

Additionally, from time to time, we may share our users' personal information with our clients and authorized third-party service providers who perform specific services on our behalf. These services may include cloud computing, community management, customer service, analytics, user engagement, marketing, surveys, and other features offered through our Site.
Please note that our Site is hosted in the United States of America (USA) and India, and is therefore subject to the applicable laws of those countries. If you access our Service from other jurisdictions, please be aware that you are transferring your personal information to us, and by using our Site, you consent to the transfer of your information to the USA, India, or any other country where PromoXcrm operates its facilities.
If you are located in regions with data protection laws that differ from those of the USA and India, please be aware that we may transfer your information to a country and jurisdiction that does not have data protection laws as stringent as those in your jurisdiction.

Control of Personally Identifiable Information

We continuously strive to enhance the user experience and provide you with the best options for providing, editing, or removing the personally identifiable information we collect from you. You will generally have the ability to edit, select, or delete the amount and type of information you provide to us when using our Site, typically in the account settings section. If you wish to make additional changes to your personally identifiable information, you can contact us at [email protected] or by mail at 1-H-165, INDIRA GANDHI NAGAR, JAGATPUTA, Jaipur, Rajasthan, 302017

Owner Rights and Revocation of Consent

In accordance with the Information Privacy Act of 2009 and the principles of the European Union Data Protection Directive, all users of our Site and Services have the right to exercise the following rights:
Revoke consent for the processing of their personal data at any time to cease its use. To exercise these rights, you must submit a written request to us, including the following information: (i) your name, address, and email address for response notification; (ii) documents to establish your identity; and (iii) a clear and concise description of the personal data for which you seek to exercise any of the aforementioned rights. If rectification is requested, please specify the modifications and provide supporting documentation.
To facilitate the exercise of these rights, PromoXcrm provides the following email address: [email protected]. Upon receiving your request and conducting a proper review, we may edit, deactivate, and/or delete your personal data and other information from our active databases. Please note that we may not be able to delete all of your personal data from certain secure databases. In such cases, we will ensure that the data is permanently inaccessible to third parties. You may also have the ability to edit the personal information we store about you by accessing your account settings on the Site.

Cookies and Beacons

Similar to many other websites, we utilize cookies to track and collect information about your use of our Services. Cookies are small data files and identifiers that we transfer to your computer or device, allowing us to recognize your browser or device and gather data on page visits and visitor numbers. We associate the information stored in cookies with the information you provide while using the Site. Additionally, we use web beacons, tags, and other similar technologies on our Site. Web beacons are electronic files, often only a pixel or small image, embedded on websites. You can configure your browser to refuse the use of cookies, but please note that doing so may limit the full functionality of the website.

Links to Third-Party Websites

Our Site and Services may contain links to the websites of our commercial partners and other third parties. Please be aware that we are not responsible for the practices employed by these linked websites, including the information or content they contain. Third parties such as Google, Twitter, and Facebook may use the information for evaluating website usage, compiling reports on activity, and providing related services. It's important to remember that when you follow a link from our Site or Services to another website, our Policy and Terms do not apply to those third-party websites or services. Your browsing of such websites is at your own risk.

Advertising and Opt-Out

t times, we may utilize tools like Google Analytics and remarketing codes to gather information about the websites you visit or your specific actions on a website. This enables us to provide customized, targeted advertising to our users. Consequently, third-party vendors (such as Google, Inc.) may display PromoXcrm ads on selected websites across the Internet, even after you leave our Site. The generated information is transmitted to and stored on servers located in the USA, India, and other countries. Third-party vendors use this information to evaluate your use of the Services and/or Site, compile reports on website activity, and provide other related services. By using the Site, you consent to the processing of your data by these third-party vendors as described above. If you prefer not to receive this type of advertising from us now or in the future, you can opt-out by visiting the Google opt-out page at www.google.com